Introduction and Summary

We want to make it easy for you to understand what information we collect through this website, how it is used, and what choices you have regarding that information.

We believe transparency is a best practice for building trust with our website visitors and clients. If you have questions about this policy, you may contact us at sally@therapywithsallyb.com.

We collect as little information as possible for specific and identifiable purposes and commit to using that information only as described below. By using this website, you agree to this Privacy Policy and the collection and use of information as outlined.

Important Scope Clarification

This Privacy Policy applies only to information collected through this website and related digital services (such as contact forms, newsletters, analytics, and online payments).

It does not apply to protected health information (PHI) created or maintained in the course of therapy or counseling services.

Information related to therapy services, clinical records, insurance billing, and health information is governed by our HIPAA Notice of Privacy Practices, which is available on this website and provided during intake.

What Personal Information We Collect and When

We collect information to provide services, communicate with you, and improve our offerings. This information may be collected directly from you or indirectly through third-party services.

When you contact us:

Through contact forms
When requesting information or scheduling consultations
When signing up for newsletters or updates
When purchasing products or services
When registering for events, workshops, or digital offerings

When we contact you:

To provide requested services or products
To send administrative communications
To request feedback
To send newsletters, updates, or offerings only if you have opted in

When we work with third parties:

We may receive limited information from third-party services that support:

Website hosting
Email communications
Payment processing
Analytics and performance tracking
Event registration and delivery

Telehealth and Digital Communications

This practice offers both in-person and telehealth services.

While telehealth platforms and electronic communication tools are selected with care and utilize security measures such as encryption where available, no system can be guaranteed to be 100% secure.

Email, contact forms, and website messaging are not intended for emergency communication and should not be used for urgent or crisis situations.

Detailed information about telehealth services, risks, benefits, and alternatives is provided separately through informed consent and HIPAA documentation.

Insurance and Billing-Related Website Disclosures

This website may allow you to:

Request appointments
Submit inquiries related to insurance or billing
Access payment portals or third-party billing platforms

Please note:

Insurance coverage and reimbursement are determined by your insurance provider, not this practice.
Submission of information through this website does not guarantee insurance coverage or payment.
Financial policies, billing practices, and insurance disclosures are addressed in separate intake and financial agreement documents.

Cookies, Analytics, and Tracking Technologies

We use third-party services that may place cookies or similar technologies on your device to support website functionality, analytics, and marketing.

These may include:

Google Analytics
Facebook/Meta pixels
Email marketing platforms
Payment processors
Event and webinar platforms

Cookies are small text files used to enhance user experience and track website usage. You may configure your browser to delete or disable cookies; however, some site features may not function properly as a result.

We do not sell or rent your email address or personal information to third parties.

Your Privacy Controls

You may:

Opt out of marketing emails by using the “unsubscribe” link
Disable cookies through your browser settings
Limit information you choose to submit through website forms

Opting out of certain data collection may limit access to some website features or services.

Keeping Your Information Secure

We use reasonable administrative and technical safeguards to protect website-related personal information. Data may be stored with trusted third-party providers who use industry-standard security practices.

Your Rights Regarding Website Data

You have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for marketing communications
Request deletion of certain website-related data, subject to legal and operational requirements
File a complaint with applicable regulatory authorities

Requests related to clinical or health records must be made pursuant to our HIPAA Notice of Privacy Practices.

Compliance and Data Retention

We make commercially reasonable efforts to work with service providers who comply with applicable privacy laws.

Website-related data is retained only as long as necessary for the purposes described in this policy.
Clinical records are retained in accordance with applicable Texas and federal laws.

Changes to This Policy

We may update this Privacy Policy periodically. If changes materially affect your privacy rights, we will post the updated version on this website.

Contact Information

Data Protection Contact:
Sally Bennett
Email: sally@therapywithsallyb.com